Hey there—I'm Gaurav. And this isn’t your typical polished tech bio. I didn’t grow up surrounded by gadgets or coding bootcamps. I grew up in a small town in rural India where electricity was more unpredictable than the weather and computers were like UFOs—rare, mysterious, and definitely not part of daily life. But I was obsessed with figuring things out.
I remember the first time my dad’s cassette player stopped working. Instead of throwing it away, I picked up a screwdriver and tried to fix it. I didn't fix it that day—but I did start something that would define the rest of my life. When my dad opened an internet café in the late ’90s, we relied on local technicians who charged too much and showed up too late. I thought, “Why not me?” So I opened the computer up, learned by breaking and fixing, googled things on dial-up internet (yep, 56kbps), and slowly taught myself how to solve real IT problems.
And let me tell you—rural India wasn’t exactly Silicon Valley. The place I grew up had so much dust and wind that our computer, keyboard, and mouse used to get dirty as hell. Have you ever washed a keyboard? I did. Literally dunked it in water, dried it under the sun—and guess what? It worked. Not because I knew it would, but because I had nothing to lose and everything to learn.
At 15, I was patching network cables, configuring IPs, and managing routers without ever having heard of the word "engineer." I fell in love with how things connect—machines, ideas, people. That curiosity became my fuel. I earned my degree in Computer Science, followed by a Master’s in IT Management, and picked up 13 certifications along the way—including two of the industry’s hardest: CCIE.
Fast forward through some serious all-nighters and humbling failures, and I found myself consulting for giants like Staples, Zurich, and Aetna. In 2012, I joined Microsoft. Today, I’m a Principal Network Engineer managing over 10,000 routers and switches, leading 15 rockstar engineers, and owning three critical service lines across the data center, security, and network ops landscape.
But forget titles. The real reason I built TrivSolutions is because I’ve seen what it’s like when great people don’t get great support. When small businesses face the same challenges as big corporations—but without the army of experts. I wanted to create a service that’s smart, scalable, and human. One where we talk plainly, show up on time, and treat your tech like it’s our own.
So if you’re tired of cookie-cutter IT advice, or just need a partner who’s seen it all (and probably fixed it), let’s talk. I’m not just here to solve your problem. I’m here to help you breathe easier, scale faster, and stay secure in a world that never stops changing.